Privacy Policy

Privacy Policy

Effective Date: 5/28/2023

This Privacy Policy describes how Valencia Jewellery Enterprises Incorporated ("we," "us," or "our") collects, uses, discloses, and protects the personal information of visitors and customers ("you" or "your") on the website ("Website"). By accessing or using our Website, you consent to the collection, use, disclosure, and protection of your personal information as described in this Privacy Policy.

  1. Collection of Personal Information

1.1 Information You Provide: We may collect personal information that you voluntarily provide when you interact with our Website, such as when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, shipping and billing addresses, telephone number, and payment details.

1.2 Information Automatically Collected: We may automatically collect certain information about your device and browsing activity when you visit our Website. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.

  1. Use of Personal Information

2.1 We may use the personal information we collect for the following purposes:

  • Provide, personalize, and improve our products and services.
  • Process and fulfill orders, including shipping and payment processing.
  • Communicate with you, respond to your inquiries, and provide customer support.
  • Send you promotional emails and newsletters if you have opted-in to receive them.
  • Conduct market research, analyze trends, and gather demographic information.
  • Protect the security and integrity of our Website and prevent fraud.
  • Comply with legal obligations and enforce our terms of service.
  1. Disclosure of Personal Information

3.1 We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These service providers may have access to your personal information only as necessary to perform their functions and are contractually obligated to maintain its confidentiality.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Business Transfers: In the event of a merger, acquisition, sale, or transfer of our business, we may transfer your personal information as part of the transaction. However, we will notify you and provide choices regarding your information.
  1. Data Security

4.1 We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Choices

5.1 You may choose not to provide certain personal information, but it may limit your access to certain features of our Website or prevent us from fulfilling your requests.

5.2 You may opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those communications.

  1. Children's Privacy

6.1 Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us to request deletion of the information.

  1. Updates to this Privacy Policy

7.1 We may update this Privacy Policy from time to time